Plumber repairs and maintains chrome siphon under the washbasin. Plumber at work in bathroom, plumbing assemble and install concept.

The plumbing industry is set for a significant technological transformation in 2025, reshaping facility management, cleaning, and maintenance, according to Klaus Reichardt, CEO and founder of Waterless Co., Inc.  He attributes this transformation to advancements in artificial intelligence, the Internet of Things (IoT), robots, and enhanced water efficiency technologies.

The key trends he forecasts include the following:

Remote monitoring: New smartphone apps will provide real-time data on building water pressure, flow, temperature, leak detection, and enable water shutoffs. This empowers facility and maintenance managers to be more proactive in water management 24/7, preventing costly water damage, eliminating emergency cleanups, and improving water efficiency.

Smart water management systems: These systems identify water consumption patterns, automatically adjust water flow to prevent water waste, maintain optimal plumbing performance, and offer actionable recommendations to enhance water efficiency. This might include suggesting the installation of low-flow toilets or no-water urinals to reduce water consumption. “These intelligent systems go beyond monitoring to actively improve facility water management, optimization, and provide strategic upgrade recommendations,” explains Reichardt.

Augmented reality (AR): Remarkably, AR simplifies repairs by allowing users to measure distances, angles, and pipe diameters in plumbing systems deeply embedded in walls and under floors. It also offers step-by-step guidance for plumbing repairs, displays detailed 3D models of complex plumbing components, and creates training scenarios for skill development. AR enables facility managers, custodial staff, and maintenance workers to manage complex challenges with greater confidence and competence, helping them quickly and effectively diagnose and resolve most plumbing issues.

Robotic pipe inspection: Robotic devices can produce high-resolution images and collect data on a facility’s overall plumbing condition. Reichardt points out that many issues, such as tiny cracks and corrosion developing in pipes, cannot be seen with the naked eye. These robotics can detect them, allowing plumbers and maintenance personnel to prioritize plumbing tasks.

These new plumbing technologies will benefit property and maintenance managers in several ways, according to Reichardt. “They will help cut costs, ensure tenant satisfaction, use water more efficiently, and reduce overall consumption. They also take the guesswork out of plumbing, allowing managers to make more confident decisions about their systems.”

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