Arc of Change

FLS L6-T3

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Company tries to work in ways fair to people and good for planet

Corporate Social Responsibility

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FLS L7-T2

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A systematic approach to transitioning individuals and organizations from current state to desired future state

Change Management Process

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FLS L8-T1

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Connecting facility operations and decisions directly to organizational mission, vision, and business objectives

Strategic Alignment

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FLS L8-T2

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A systematic approach to defining where you are, where you want to be, and how to get there

Personal Action Plan

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multi text flashcard

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How long is the required annual test for an emergency generator"

1.5 Hours

NFPA 99, 2012 Edition states that the required test is 30 minutes at 50% load, followed by 1 hour at 75% load, for a total of 1.5 Hours

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Flashcards - HFM ADMIN 1

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What does FTE stand for?

Full Time Equivalent

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Flashcards - HFM ADMIN 2

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What is the formula for Facility Condition Index (FCI)?

FCI = Deficiencies ($) / Current Replacement Value ($)

Demonstrates financial efficiency of building repair or renovation

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Flashcards - HFM ADMIN 3

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What areas typically fall under facilities management oversight?

Plant, maintenance, engineering, grounds, construction, fire/life safety, environmental, planning, energy

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Flashcards - HFM COMP 1

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What is the CMS-adopted NFPA standard for portable fire extinguishers?

NFPA 10

2010 Edition

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Flashcards - HFM COMP 2

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What is the maximum distance to a fire extinguisher for Class A hazards?

75 feet

Per NFPA 10

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FLS L7-T1

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Disputes over limited budgets, space, equipment, or staff time among different groups

Competing Resource Priorities

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Flashcards - O&HF C1 T2

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Temperature, lighting, air quality, and noise controls that ensure basic worker physical comfort

Basic Physiological Needs

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SPM for OL-L1-T2

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A clear aspirational description that guides an organization's desired future state

Vision Statement

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SPM for OL-L1-T1

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A short, clear statement defining why an organization exists and its major goals

Mission Statement

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SPM for OL-Intro-T1

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Declares desired future state that guides and inspires organizational direction and purpose

Future Direction

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SPM for OL-Intro-T2

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Process of inspiring followers with a compelling future and providing support for achievement

Transformational Leadership

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Flashcards - O&HF C4 Intro

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Company-wide behaviors and attitudes that actively promote safe operations and hazard prevention practices

Safety Culture Building

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Flashcards - O&HF C1 T3

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Facility managers guide organizations through transitions while supporting staff needs and maintaining operations

Change Management

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Flashcards - O&HF C3 T1

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Support services designed to enhance comfort, productivity and satisfaction of all building occupants

Occupant Services

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Flashcards - O&HF C1 T1

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Designs functional areas enabling employees to work efficiently while minimizing distractions and providing necessary tools

Workplace Productivity Support

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Flashcards - O&HF C2 T3

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Physical factors and programs designed to support employee health, comfort, and overall wellbeing

Occupant Wellness

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Flashcards - O&HF C2 T2

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Providing educational resources and rest facilities to promote proper sleep and recovery periods

Workplace Sleep Support

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Flashcards - O&HF C2 T1

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Collection of health issues that improve when leaving building, often linked to ventilation

Sick Building Syndrome

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Flashcards - O&HF C3 T2

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Systems that remove harmful gases and protect workers from inhaling dangerous substances

Fume Hoods

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Flashcards - O&HF C4 T1

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Regular facility inspections to identify unsafe conditions and verify safety equipment functionality.

Safety Walkthrough Checks

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Flashcards - O&HF C4 T2

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A comprehensive management system designed to prevent workplace injuries and protect employee wellbeing worldwide

ISO 45001

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Flashcards - O&HF C4 T3

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Groups responsible for workplace safety initiatives, bringing together diverse perspectives for comprehensive strategies

Safety and Security Committees

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Flashcards - O&HF C4 T5

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Regular sessions teaching staff how to follow security rules and respond to threats.

Security Training Program

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Flashcards - HFM FIN 2

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What is typical contingency percentage for construction budgets?

5-15% of total project cost

Contingency covers unforeseen conditions and changes

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SPM for OL-L1-T3

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Foundational principles that guide company behavior and decision-making across all levels

Core Values

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SPM for OL-L1-T4

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Shapes an organization's identity and guides employee behavior through shared beliefs and values

Organizational Culture

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SPM for OL-L3-T5

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Process of setting company goals that flow downward through organizational levels

Cascading Objectives Hierarchy

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SPM for OL-L3-Summary

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Fundamental purpose and reason that drives an organization's existence and activities

Mission Statement

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SPM for OL-L4-T1

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A systematic framework for defining an organization's purpose, goals, and plan for success

Strategic Planning

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SPM for OL-L4-T2

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A systematic review of strategic planning requires an ongoing commitment to achieve organizational success

Strategic Planning Commitment

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We want to help you succeed in completing your facilities management course and advancing your career. Most students finish within a few months when they stay focused and committed. To encourage progress, we offer the course at a straightforward upfront fee. If you need extra time beyond six months, a small monthly fee ensures continued access to the materials and support, helping you stay on track and finish strong. This approach is designed to motivate timely completion while offering flexibility for those who need it.

SCPM-L1-T1

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Process of coordinating all elements to achieve project objectives seamlessly

Integration

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SCPM-L1-T2

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Process of defining long-term direction and allocating resources to achieve goals

Strategic Planning

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SCPM-L1-T3

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Temporary endeavor to create unique product, service, or result

Project

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SPM for OL-L3-T4

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Employees take cues from visible symbols, actions, and physical elements of workplace

Visible Artifacts

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SPM for OL-L3-T3

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A framework for employee actions and decisions that guides organizational behavior

Core Values

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SPM for OL-L1-Summary

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Guides behavior and choices, reflecting what the organization values most deeply

Core Organizational Values

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SPM for OL-L2-T1

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Process used by organizations to understand and predict what customers value and want

Customer-Centric Planning

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Process that turns high-level goals into specific team objectives and metrics

Strategy Cascading

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A company-wide pledge that guides daily operations and decisions toward satisfying customer needs

Shared Vision and Goals

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SPM for OL-L2-Summary

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Organizations require coordinated efforts from various departments to achieve business objectives

Strategic Business Unit Alignment

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Purpose defines existence and guides actions through inspiring, clear statement about organization's goals

Mission Statement

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A process that includes diverse perspectives to create organizational direction and goals

Assembling Visioning Team

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SPM for OL-L1-T5

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Guides long-term organizational success by defining specific, measurable targets to achieve goals

Strategic Objectives

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