Bringing Hospitality into Healthcare Facilities

Bringing Hospitality into Healthcare Facilities

By making facilities feel less like institutions, organizations can address issues such as aging populations, housing flexibility and workforce shortages. As healthcare organizations seek new approaches to facility design, construction and renovation, healthcare facilities managers need to understand the benefits that hospitality-driven architecture can reshape their facilities in transitional spaces and long-term living environments. In…

Author Talks: Leadership lessons from a baseball icon

In this edition of Author Talks, McKinsey Global Publishing’s Seth Stevenson chats with journalist John W. Miller about his new book, The Last Manager: How Earl Weaver Tricked, Tormented, and Reinvented Baseball (Avid Reader Press/Simon & Schuster, March 2025). Miller’s biography details Weaver’s rise to baseball glory and the unique leadership approaches that helped him…

Why leaders should trust their intuition

Why leaders should trust their intuition

Intuition, also known as gut thinking or our ‘sixth sense,’ is a response shaped by past experiences and knowledge that drives decision-making. Intuition is your brain on autopilot; it is unconscious thinking, processed outside your awareness. Staggeringly, it is estimated that 95% of daily decisions happen subconsciously, so approximately only five percent of decisions are…