Magazine

Good healthcare design supports staff and can help them make better decisions. One of the best ways to support hospital staff is to design a built environment that supports taking the right action. For instance, it is essential that staff be able to concentrate in medication rooms, where interruptions or even casual interactions can contribute…

  When people need to get in touch with a company’s customer service department, they often turn to Twitter. So it’s only natural they might use the platform to share their hilarious anecdotes and musings about this topic. We’ve rounded up 25 too-real tweets about customer service interactions, both from the frustrated callers and the…

With warmer weather on its way, now is the ideal time for facilities to add coil cleaning to the spring-cleaning checklist. Conducting maintenance helps to ensure that HVAC systems are operating efficiently, and clean coils are a large contributor to keeping equipment running smoothly. Courtesy: Goodway Technologies “Effectively cleaning your coils can have a big…

Dozens of sites with parking garages have potentially dangerous structural flaws that require immediate fixing.   May 16, 2023 Concrete parking structures and other buildings might seem indestructible, but maintenance and engineering managers know that is far from the truth. Without comprehensive inspection and repair programs, the ravages of nature — especially road salt, moisture and…

Of 35 positive patients, 14 acquired CRAB during their stay in the ICU. Carbapenem-resistant Acinetobacter baumannii (CRAB) was brought into the ICU, in Hangzhou, on multiple occasions as patients were admitted, creating a large ‘reservoir’ of the bacteria which contaminated beds and equipment. Of 35 CRAB-positive patients in the study, 14 acquired CRAB during their…