The contact center crossroads: Finding the right mix of humans and AI
While it is increasingly clear that the contact center of the future is likely to be an AI-led environment, the pace at which companies will arrive at this future state is far less certain. Today’s leaders are faced with the difficult choice of just how far to go with...
Stantec to design new BC Cancer Centre in Nanaimo
Stantec has been selected to design the new $289-million BC Cancer Centre at Nanaimo Regional General Hospital. The new cancer centre will bring radiation treatment closer to home for patients and families on central and north Vancouver Island. Preliminary site work...
The Ultimate Checklist for Springtime Facility Maintenance
Springtime is synonymous with starting fresh with cleaning and maintenance. It’s an important transition time to clean the slate for the facilities you manage, address issues caused by winter, and prepare for hotter months ahead. There are many things to consider as...
6 Breakthrough Strategies to Improve Project Efficiency
Many planned projects either fail or blow the budget due to poor decision making. Here are some steps to change that. Every institutional and commercial facility executive has lived this nightmare: a highly anticipated project that starts with the best intentions but...
Vera Whole Health Opens Fifth Atlanta Area Care Center
The new East Point location further expands Vera Whole Health’s footprint in the Atlanta metropolitan area. Vera Whole Health, in partnership with Anthem Blue Cross and Blue Shield of Georgia, announced the opening of its fifth advanced primary care center in...
What Modern Architectural Trends Shape Healthcare Facilities Design
The average U.S. building is over 50 years old, but people are expecting more modern design when it comes to their healthcare facility. The healthcare industry has drastically changed since the COVID-19 pandemic began five years ago. More areas of the country are...
New Victoria ferry terminal hits milestone
Phase 1 work at the Victoria Belleville Terminal Redevelopment Project is complete, marking a significant step toward the construction of a new, state-of-the-art pre-clearance terminal building in the inner harbour. Phase 1 work began in March 2024 and included...
Deploying digital maintenance
Understanding asset hierarchy and the maintenance regimes that are applied is essential when deploying digital maintenance practices and energy management strategies within buildings. Many organisations are slow to modernise and optimise their building maintenance....
The Future of the Buildings Industry: 5 Trends Shaping 2025 and Beyond
The commercial building management industry is poised for transformation as advanced technologies and data-driven insights redefine building management. Mastering these resources is more critical than ever, considering that 80% of buildings operating in cities today...
MultiCare and Kootenai Health Announce 30-acre Prairie Medical Campus
Kootenai Health and MultiCare Health System announced the development of a new multi-phase, 30-acre medical campus in Post Falls at the south-east corner of Highway 41 and Prairie Avenue. The new location, named the Prairie Medical Campus, represents one of the...