Public

  By embracing a customer-focused approach, healthcare systems can foster trust, improve patient satisfaction and enhance the overall quality of care. Visitors entering healthcare facilities all too often encounter a maze of corridors, glaring lights and windowless, enclosed spaces. Compare that experience to a day of shopping at clothing and furniture stores, and it is…

The dangerous nature of maintenance and engineering activities often gets overlooked by the general public and even some managers and front-line technicians. Unfortunately, the risks ever-present in the work – whether it’s electrical or HVAC maintenance or roofing and construction work – regularly surface in deadly ways that offer harsh reminders of just how dangerous…

  As the weather continues to heat up through the summer, there are many maintenance workers who need to spend their days in the hot sun to do their jobs. When does the heat become a concern? According to Environment Canada, the optimal temperature range for comfort should be 23 to 26°C with 50 per…

The first day of school is coming up soon for many students, teachers, and staff. To help custodial teams prepare for the new year, Cintas Corp. has shared a list of five recommendations to help promote healthy practices this year. “Helping keep all school occupants healthy, especially students, is a top priority for all school custodial teams,”…

  Companies say they desperately want employees who can communicate effectively — leaders tell me that all the time in workshops — but how many of them really mean it? It’s hard to find a job posting that doesn’t mention the communication skill set as a key requirement. And yet, when faced with the skills…

Younger generations are raising their voices about climate change. They want action from their leaders, and they want it now. Leaders in Denver Public Schools (DPS) learned this three years ago during the pandemic, when about 30 students from eight different schools gathered for a Board of Education meeting to express their concerns. The students’…