Managing a cyber risk event: ‘Be a student of a crisis’
Five years ago, Equifax Inc., a global credit-reporting agency, was the victim of a 2017 data breach, exposing the personal information of 147 million people. As the crisis unfolded, Julia Houston, the company’s chief strategy and marketing officer, was part of the team managing the fallout. Her takeaway: “Every executive really needs to be a…

