2018 ProFM BOK infographic FINAL 1

The Credential Built by Facility Professionals, for Facility Professionals!

The foundation of the ProFM® credential is the ProFM Body of Knowledge which defines the 19 functional FM knowledge areas and five cross-functional competencies required of today’s facility professionals.

This Body of Knowledge is the result of an extensive research study led by ProFMI and the ProFMI Commission with input from over 3,300 facility professionals spanning 93 countries.


Covid-19 Considerations
    • Classroom areas arranged to provide 6 feet of space between all attendees
    • Lunch and coffee breaks similarly arranged
    • Transfer to 100% Online course at any time at no additional charge
    • May reschedule to any course within 1 year of original course date at no additional charge
    • 100% refund up to 14 days before class
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FM College Advantage!

Online sessions for 1 year
Course specific forum for students
Monthly Webinar
Articles, Resources & Links

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Course Overview

Choose Expert Leadership & Guidance
  • Learn from a credentialed instructor who provides expertise, insights and one-on-one guidance.
  • Network, share experiences, and discuss topics with other FM professionals.
  • Stay on track to earn your credential with a structured learning experience and support.
  • Take advantage of your organization’s funding options, such as corporate tuition reimbursement.

ProFM Adds Value for You
Now is the time to start becoming an FM of the future to ensure you and your organization are prepared to meet the changing roles and needs that the facility management industry as a whole is facing. ProFM’s all-in-one program allows individual facility professionals or whole departments to fill in knowledge gaps and take on skills that are needed to keep your organization moving forward.

ProFM Benefits Your Entire Organization
  • Teaching you best practices to apply to your organization’s processes immediately
  • Helping you develop strategic business skills to benefit your organization’s bottom line
  • Demonstrating your department’s value to C-Suite and leadership roles

Tools to Help Transform FM

The ProFM™ Credential Program is an all-in-one and current training program designed to help facility managers broaden and update their knowledge and skills to today’s global standard. Based on input from top FM leaders and more than 3,300 professionals worldwide, ProFM’s Body of Knowledge includes 19 functional areas and five cross-functional competencies to make up the 24 things every facility manager should know.

Course Outline

Competencies for Facility Professionals
  • Facilities & Value of FM
  • Cross-Functional Competencies
  • Communication
  • Sustainability
  • Quality
  • Collaboration
Asset Management
  • Project Management
  • Strategic Planning
  • Capital Planning
  • Construction

Risk Management
  • Compliance & Standards
  • Environmental Health & Safety
  • Security
  • Emergency Management

Business Management
  • Human Capital
  • Leadership Skills
  • Financial Management
  • Procurement
  • Contracts
  • Real Estate

Operations & Maintenance
  • Technical Services
  • Occupant Services
  • Work Management
  • Utility Management
  • Space Management

Who Should Attend

Emerging Leaders
  • No mandatory requirements
  • Basic knowledge of facilities management to succeed
  • Related work experience beneficial

Mid-Level FM Professionals
  • Current and relevant FM knowledge
  • Traditional and new skills
  • Fill in knowledge gaps
  • Industry standard credential

Senior Level FM Professionals
  • FM strategic & tactical skills & tools
  • Portfolio asset management
  • Comprehensive body of knowledge

5 Key Take-aways

U.S. Federal Buildings Personnel Training Act (FBPTA) authorized
The U.S. General Services Administration (GSA) recognized ProFM as an approved education provider in October 2018

Timely & Current
Released in March 2018, the ProFM Credential Program covers the most timely topics, technology and best practices, including the new ISO 41000 standards.

24 Things Every FM Should Know
The foundation of the ProFM® credential is the ProFM Body of Knowledge, which defines the 19 functional FM knowledge areas and five cross-functional competencies required of today’s facility professionals.

BOMI International recognizes ProFM

ProFM credential holders can receive competency credit for BOMI’s Fundamentals of Facilities Management course and will earn a strong advantage toward success in
many courses that are required for BOMI’s FMA® designation.

Make an Immediate Impact on Your Facilities
Employers want you to have the right knowledge AND have the ability to apply that knowledge.  ProFM provides practical knowledge and best practices. What you learn today, you can apply today!

Reading Materials

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Online Study Tools

check square e1584457551356Pre-test
Evaluate your initial knowledge to identify areas of strength and weakness.

scales e1584457572494SmartStudy
Build a customized study plan using your pre-test results to target your most challenging topics and optimize your preparation time.

clipboard e1584457530807Section quizzes
After reading each section, test your comprehension, retention, and ability to apply concepts.

business e1584458048566Flashcards
Review key facility management terms and definitions.

Checklist 100x100 1 e1584466666262Progress Report
Track your activities and scores.


file 100x100 1 e1584466585454Resource Center
Access additional FM resources, feedback links and more.

calendar e1584457441705Online Access Period
12 months from date of purchase.

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Online Final Assessment

  • Two-part online final assessment:
    • Part 1: Knowledge Exam – Designed to measure your breadth of knowledge in the FM profession, based on the 19 functional knowledge areas and five (5) cross-functional competencies of the ProFM Body of Knowledge.
      • 75 multiple-choice questions
      • 90 minute time limit
    • Part 2: Application Exam – Designed to test your ability to apply your skills to real-world scenarios that you may encounter in your work. Questions focus on reviewing and critically analyzing different situations to best apply the ProFM knowledge and competencies.
      • 50 multiple-choice questions
      • 90 minute time limit
  • Complete on your own device, at a convenient time and place
  • Assessment may be repeated at no additional fee until you pass with a score of 70% or higher (within your 12 month access period)
  • Submit your final results online to receive your official certificate
ProFM Renewal Requirements (Maintenance every 3 years)

The ProFM Credential Program helps facility professionals stay up-to-date on the latest developments throughout the industry, and to maintain this currency, ProFM credential holders are required to renew every three years. Renewal may be completed by earning a minimum of 45 contact hours of continuing education or “renewal credits” that benefit the development of your personal FM career, your organization’s goals and the industry as a whole. Contact hours can be earned in any of the following categories:

  • Continuing Education (attending in-person or virtual courses, educational sessions at conferences, seminars, workshops, digital media consumption, etc.)
  • Working in the FM Profession (advancing knowledge and skills as an FM practitioner or consultant)
  • Reading (consuming books, articles, whitepapers, blogs, etc.)
  • Sharing knowledge (mentoring, coaching, subject matter expert consultation, teaching, etc.)
  • Professional accomplishments (presenting, speaking engagements, board/committee member, publication of book/article/whitepaper, earning related credential, etc.)
ProFM final assess chart
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