Change Management

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A collective term for all approaches to prepare, support, and help individuals, teams, and organizations in making organizational change.

Churn Rate

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The percentage of occupants who move from one space to another in a given year.

Circadian Lighting

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Lighting systems designed to support human circadian rhythms, sleep-wake cycles, and overall wellbeing.

Color Rendering Index (CRI)

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A quantitative measure of the ability of a light source to reveal the colors of various objects faithfully in comparison with an ideal or natural light source.

Commissioning

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A quality-focused process for enhancing the delivery of a project, ensuring the building’s systems are designed, installed, tested, operated, and maintained according to the operational requirements.

Competitive Advantage

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The unique strengths or capabilities that allow an organization to outperform its rivals and create superior value for customers.

Core Competencies

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The fundamental skills, knowledge, and technologies that enable an organization to deliver unique value to customers and differentiate itself from competitors.

Core Values

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Core values are the fundamental beliefs and principles that guide an organization’s decisions, actions, and behaviors. They reflect the organization’s culture, purpose, and priorities, and serve as a touchstone for decision-making and stakeholder...

Corrective Maintenance

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Maintenance tasks performed to identify, isolate, and rectify a fault so that the failed equipment, machine, or system can be restored to its normal operable state.