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O&M Benchmarks for HC Facilities

O&M Benchmarks for HC Facilities

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O&M Benchmarks for HC Facilities

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SCPM-L7-T2

O&M Benchmarks for HC Facilities

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Digital representation of physical and functional characteristics forming reliable basis for decisions
Building Information Modeling
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SCPM-L7-T1

O&M Benchmarks for HC Facilities

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Process of applying knowledge through practical exercises in real-world construction scenarios
Practical Application
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SCPM-L6-T2

O&M Benchmarks for HC Facilities

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Combining structured planning with flexible execution to optimize project outcomes
Hybrid Project Management
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SCPM-L6-T1

O&M Benchmarks for HC Facilities

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Flexible project management approach originating from software development, focusing on adaptability and collaboration.
Agile
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SCPM-L5-T2

O&M Benchmarks for HC Facilities

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Final phase that transfers completed project to owner and releases resources
Project Closeout
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SCPM-L5-T1

O&M Benchmarks for HC Facilities

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Final phase ensuring building is prepared to meet occupant needs for years ahead
Transition to Operations
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SCPM-L4-T2

O&M Benchmarks for HC Facilities

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Process ensuring building systems work properly and efficiently through design and construction phases
Commissioning
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SCPM-L4-T1

O&M Benchmarks for HC Facilities

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Systematic quality assurance process verifying building systems meet owner's requirements and design intent.
Commissioning
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SCPM-L3-T2

O&M Benchmarks for HC Facilities

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Project scheduling is plotting work sequence over time, creating a roadmap for tasks.
Project Scheduling
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SCPM-L3-T1

O&M Benchmarks for HC Facilities

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Process of evaluating project's viability from multiple angles before proceeding
Feasibility Study
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SCPM-L2-T2

O&M Benchmarks for HC Facilities

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Process of breaking project into manageable components with clear deliverables and responsibilities.
Work Breakdown Structure
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SCPM-L2-T1

O&M Benchmarks for HC Facilities

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Explains why project matters and how it supports organizational goals like a project's story
Business Case
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SCPM-L1-T3

O&M Benchmarks for HC Facilities

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Temporary endeavor to create unique product, service, or result
Project
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SCPM-L1-T2

O&M Benchmarks for HC Facilities

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Process of defining long-term direction and allocating resources to achieve goals
Strategic Planning
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SCPM-L1-T1

O&M Benchmarks for HC Facilities

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Process of coordinating all elements to achieve project objectives seamlessly
Integration
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O&M Benchmarks for HC Facilities

We want to help you succeed in completing your facilities management course and advancing your career. Most students finish within a few months when they stay focused and committed. To encourage progress, we offer the course at a straightforward upfront fee. If you need extra time beyond six months, a small monthly fee ensures continued access to the materials and support, helping you stay on track and finish strong. This approach is designed to motivate timely completion while offering flexibility for those who need it.

SPM for OL-L4-T2

O&M Benchmarks for HC Facilities

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A systematic review of strategic planning requires an ongoing commitment to achieve organizational success
Strategic Planning Commitment
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SPM for OL-L4-T1

O&M Benchmarks for HC Facilities

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A systematic framework for defining an organization's purpose, goals, and plan for success
Strategic Planning
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SPM for OL-L3-Summary

O&M Benchmarks for HC Facilities

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Fundamental purpose and reason that drives an organization's existence and activities
Mission Statement
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SPM for OL-L3-T5

O&M Benchmarks for HC Facilities

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Process of setting company goals that flow downward through organizational levels
Cascading Objectives Hierarchy
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SPM for OL-L3-T4

O&M Benchmarks for HC Facilities

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Employees take cues from visible symbols, actions, and physical elements of workplace
Visible Artifacts
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SPM for OL-L3-T3

O&M Benchmarks for HC Facilities

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A framework for employee actions and decisions that guides organizational behavior
Core Values
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SPM for OL-L3-T2

O&M Benchmarks for HC Facilities

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A process that includes diverse perspectives to create organizational direction and goals
Assembling Visioning Team
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SPM for OL-L3-T1

O&M Benchmarks for HC Facilities

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Purpose defines existence and guides actions through inspiring, clear statement about organization's goals
Mission Statement
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SPM for OL-L2-Summary

O&M Benchmarks for HC Facilities

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Organizations require coordinated efforts from various departments to achieve business objectives
Strategic Business Unit Alignment
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SPM for OL-L2-T3

O&M Benchmarks for HC Facilities

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A company-wide pledge that guides daily operations and decisions toward satisfying customer needs
Shared Vision and Goals
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SPM for OL-L2-T2

O&M Benchmarks for HC Facilities

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Process that turns high-level goals into specific team objectives and metrics
Strategy Cascading
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SPM for OL-L2-T1

O&M Benchmarks for HC Facilities

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Process used by organizations to understand and predict what customers value and want
Customer-Centric Planning
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SPM for OL-L1-Summary

O&M Benchmarks for HC Facilities

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Guides behavior and choices, reflecting what the organization values most deeply
Core Organizational Values
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SPM for OL-L1-T5

O&M Benchmarks for HC Facilities

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Guides long-term organizational success by defining specific, measurable targets to achieve goals
Strategic Objectives
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SPM for OL-L1-T4

O&M Benchmarks for HC Facilities

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Shapes an organization's identity and guides employee behavior through shared beliefs and values
Organizational Culture
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SPM for OL-L1-T3

O&M Benchmarks for HC Facilities

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Foundational principles that guide company behavior and decision-making across all levels
Core Values
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SPM for OL-L1-T2

O&M Benchmarks for HC Facilities

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A clear aspirational description that guides an organization's desired future state
Vision Statement
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SPM for OL-L1-T1

O&M Benchmarks for HC Facilities

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A short, clear statement defining why an organization exists and its major goals
Mission Statement
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SPM for OL-Intro-T2

O&M Benchmarks for HC Facilities

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Process of inspiring followers with a compelling future and providing support for achievement
Transformational Leadership
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SPM for OL-Intro-T1

O&M Benchmarks for HC Facilities

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Declares desired future state that guides and inspires organizational direction and purpose
Future Direction
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Flashcards - O&HF C3 T2

O&M Benchmarks for HC Facilities

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Systems that remove harmful gases and protect workers from inhaling dangerous substances
Fume Hoods
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Flashcards - O&HF C3 T1

O&M Benchmarks for HC Facilities

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Support services designed to enhance comfort, productivity and satisfaction of all building occupants
Occupant Services
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Flashcards - O&HF C2 T3

O&M Benchmarks for HC Facilities

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Physical factors and programs designed to support employee health, comfort, and overall wellbeing
Occupant Wellness
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Flashcards - O&HF C2 T2

O&M Benchmarks for HC Facilities

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Providing educational resources and rest facilities to promote proper sleep and recovery periods
Workplace Sleep Support
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Flashcards - O&HF C2 T1

O&M Benchmarks for HC Facilities

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Collection of health issues that improve when leaving building, often linked to ventilation
Sick Building Syndrome
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Flashcards - O&HF C1 T3

O&M Benchmarks for HC Facilities

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Facility managers guide organizations through transitions while supporting staff needs and maintaining operations
Change Management
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Flashcards - O&HF C1 T2

O&M Benchmarks for HC Facilities

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Temperature, lighting, air quality, and noise controls that ensure basic worker physical comfort
Basic Physiological Needs
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Flashcards - O&HF C1 T1

O&M Benchmarks for HC Facilities

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Designs functional areas enabling employees to work efficiently while minimizing distractions and providing necessary tools
Workplace Productivity Support
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Flashcards - O&HF C4 Intro

O&M Benchmarks for HC Facilities

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Company-wide behaviors and attitudes that actively promote safe operations and hazard prevention practices
Safety Culture Building
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Flashcards - O&HF C4 T1

O&M Benchmarks for HC Facilities

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Regular facility inspections to identify unsafe conditions and verify safety equipment functionality.
Safety Walkthrough Checks
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Flashcards - O&HF C4 T2

O&M Benchmarks for HC Facilities

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A comprehensive management system designed to prevent workplace injuries and protect employee wellbeing worldwide
ISO 45001
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Flashcards - O&HF C4 T3

O&M Benchmarks for HC Facilities

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Groups responsible for workplace safety initiatives, bringing together diverse perspectives for comprehensive strategies
Safety and Security Committees
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Flashcards - O&HF C4 T5

O&M Benchmarks for HC Facilities

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Regular sessions teaching staff how to follow security rules and respond to threats.
Security Training Program
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O&M Benchmarks for HC Facilities

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O&M Benchmarks for HC Facilities

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O&M Benchmarks for HC Facilities

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O&M Benchmarks for HC Facilities

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