Healthcare FM ~ Live Virtual Courses

• Learn from a credentialed instructor who provides expertise, insights and one-on-one guidance.
• Network, share experiences, and discuss topics with other FM professionals.
• Stay on track to earn your credential with a structured learning experience and support.
• Take advantage of your organization’s funding options, such as corporate tuition reimbursement.

• Teaching you best practices to apply to your organization’s processes immediately
• Helping you develop strategic business skills to benefit your organization’s bottom line
• Demonstrating your department’s value to C-Suite and leadership roles

The knowledge and expertise needed is skill based, not simply knowledge based. The successful healthcare facilities manager must be able to apply expertise to complex real-world situations.

Strategic alignment between the goals of the healthcare/hospital organization utilizing the facilities, and the actions of the facilities organization supporting their operation is critical to success. The expertise for the development and operation of these facilities is the responsibility of the healthcare facilities manager. Without the right knowledge, skills and abilities this key leader cannot succeed. Yet succeed he or she must, if the larger healthcare organization is to succeed in its mission.

The knowledge and expertise needed is skill based, not simply knowledge based. The successful healthcare facilities manager must be able to apply expertise to complex real-world situations.

This exciting program combines text-based knowledge, with real-world situations to develop a blended learning workshop that accelerates the healthcare facilities manager’s development as a strategic partner to the leaders of the healthcare organization.

• Compliance requirements for Healthcare Facilities worldwide
• Environment of Care, Emergency Management & Life Safety
• Healthcare Facility Management and Safety Standards
• Planning/Design criteria for Healthcare Facilities
• Operations/Maintenance management in a healthcare environment
• A reliability centered maintenance strategy
• Constructing a facility budget
• Monitoring and managing financial resources
• Preparing reports and recommendations for the use and allocation of resources
• Accounting & budgeting techniques
• Costing of resources
• Life cycle costing

Understanding your role as a strategic leader in the healthcare organization

Compliance with global healthcare facility requirements and guidelines

Reliability centered approach and “Alternate Equipment Maintenance” (AEM) programs

Monitoring & managing risk in healthcare facilities

• Healthcare facilities management in context
• Achieving high performance in FM – introduction
• Standards and codes
• Healthcare facility regulation and inspection
• The Joint Commission accreditation – USA
• Joint Commission International accreditation – International
• TJC – standards and elements of performance
• Emergency operations plan
• JCI – management standards

• Facility master plan
• FM project overview
• Project model
• Starting projects
• Organizing and preparing projects
• Project procurement management
• Carrying out the work
• Ending the work
• Transition to occupancy

• M&O best practices overview
• M&O strategy
• Maintenance management
• Environmental quality
• Energy management
• Technology management
• Utilities:
  • Electrical systems
  • Vertical and horizontal transport
  • HVAC, plumbing, boilers and steam
  • Refrigeration
  • Medical gas systems
  • Fire alarm and suppression systems
  • Communication systems
• Medical equipment
• Security
• Off-site healthcare facilities

• Accounting fundamentals
• Budgets
• Operations budget management
• Financial decision-making tools
• Contract management
• Contracted services

• Achieving high performance in FM
• Planning
• Resource management
• Project coordination
• Approval processes
• Performance management
• Communication
• Training development
• Operations
• Safety

• Health Care Facilities Code (NFPA 99) Handbook Bielen, R.P and Lathrop, J. K., 9^th Edition
• NFPA 101 Life Safety Code National Fire Protection Association (NFPA), 2012 Edition
• Comprehensive Accreditation Manual for Hospitals The Joint Commission (TJC), 2019
• Joint Commission International Accreditation Standards for Hospitals Joint Commission International (JCI), 6^th Edition, 2017
• Joint Commission International Survey Process Guide for Hospitals Joint Commission International (JCI), 6^th Edition, 2017
• A Guide to the Project Management Body of Knowledge – PMBOK Guide Project Management Institute (PMI), 6^th Edition, 2017
• Agile Practice Guide Project Management Institute (PMI), 2017
• Healthcare Security Industry Guidelines International Association of Healthcare Security & Safety (IAHSS), 2018
• USP General Chapter <800> Hazardous Drugs – Handling in Healthcare Settings The United States Pharmacopeial Convention (USP), 2017
• Guidelines for Design and Construction of Hospitals and Outpatient Facilities Facility Guidelines Institute (FGI), 2014, 2018
• ISO 31000:2018 “Risk Management – Principles & Guidelines” ISO, 2018
• ISO 41001:2018 “Facilities Management – Management systems” ISO, 2018

• No mandatory requirements
• Basic knowledge of facilities management to succeed
• Related work experience beneficial

• Current and relevant FM knowledge
• Traditional and new skills
• Fill in knowledge gaps

• FM strategic & tactical skills & tools
• Portfolio asset management
• Comprehensive body of knowledge

• FM strategic & tactical skills & tools
• Portfolio asset management
• Comprehensive body of knowledge

• FM strategic & tactical skills & tools
• Portfolio asset management
• Comprehensive body of knowledge
• Prepare of other advanced credentials (CFM, MRICS, etc.)

Web sessions are organized as 2 two-hour webinars Tuesdays & Thursdays, for a total of 9 weeks.

Networking and interactive discussion will be encouraged as they are some of the best ways to understand the complexity and nuances of the important topics included in each course.  Web based tools, such as forums, exercises and group work areas are included in this format as well.

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• These are not abbreviated courses, receive a full 36 hours of instruction
• Web-based and email guidance from FM industry experts
• Individual assignments to help build your knowledge, skills and abilities
• Group assignments to encourage knowledge sharing and interaction
• Structured schedule to keep you on track, yet at a pace that is reasonable and achievable
• No travel required – attend from your home or office
• Time away from your employment and family is minimized

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