Archives: Glossary Terms

Long-term planning process that defines organizational direction and allocates resources to pursue strategic objectives.

The process of translating an organization’s high-level strategy into specific, actionable goals, targets, and initiatives at every level of the organization. Effective strategy deployment requires clear communication, alignment, and accountability across all functions and levels.

A group within an organization that shares a distinct set of values, norms, and behaviors that differ from the dominant culture.

A project milestone indicating that a facility is functional and ready for its intended use, pending minor finishing work.

Strategic process of identifying and developing employees to fill key leadership positions when they become vacant.

Technology tools used to collect feedback from building occupants about facility services and satisfaction.