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FREE: CFM Exam Prep Workshop ~ Americas
March 15, 2022 @ 12:00 pm - 1:00 pm EDT

Prepare for the Certified Facility Manager Exam developed by IFMA!
March 15th Topic: Performance & Quality
>>> How to prepare for a “Competence” Exam as compared to a “Knowledge” Exam
>>> Performance & Quality
- Work with stakeholders to understand their needs and expectations for the facility and services
- Understand the processes used to deliver these services.
- Measure the performance of the FM organization and service providers
- What comprises a comprehensive Facility Management Quality System?
- Basic quality and statistical tools for better analysis of data in a quality system
>>> About FM College’s Online and In-Person Courses
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