Value Chain

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The series of activities that an organization performs in order to deliver a product or service to customers, including inbound logistics, operations, outbound logistics, marketing and sales, and service.

Values

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The fundamental beliefs and principles that guide an organization’s decisions and actions.

Values Alignment

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The state in which an organization’s strategies, decisions, and actions are consistent with its stated core values.

Values Assessment

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A process of evaluating the extent to which an organization is effectively living and demonstrating its core values, through methods such as employee surveys, stakeholder feedback, and performance metrics.

Values Communication

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The process of clearly and consistently articulating and reinforcing an organization’s core values through various channels and touchpoints, such as branding, messaging, and leader communications.

Values Integration

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The process of embedding an organization’s core values into its systems, policies, practices, and day-to-day operations.

Values Misalignment

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A situation in which an organization’s strategies, decisions, or actions are inconsistent with or contradict its stated core values.

Values Role Modeling

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The act of demonstrating and embodying the organization’s core values through one’s own behavior and leadership, in order to set an example and inspire others to do the same.

Values Sustainment

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The ongoing effort to keep an organization’s core values relevant, meaningful, and consistently lived over time.

Values Training

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Learning and development activities designed to educate and engage employees in understanding, applying, and living the organization’s core values.

Values-Based Decision-Making

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An approach to decision-making that prioritizes alignment with the organization’s core values as a key criteria and framework.

Values-Based Hiring

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A recruitment and selection approach that prioritizes a candidate’s alignment with the organization’s core values as a key criteria for hiring.